Terms and conditions on the service and parking of Mestal Parking. After October 10th, Mestal Parking will merge with Lowcost parking, www.lowcostparking.es and their terms will automatically be valid for all clients.
Mestal Parking is run by online bookings, and deliveries and collects by appointments at the airport facilities. Its most important that the car owner keep the time booked. If any cost because of overstay at departure / express aprking or other cost before and after appointments, that are due to car owners actions, its car owners responsibility to cover the cost on the place.
AND: Its the cars owner that are responsible for delivering a car that are mechanical ok, and the car can be driven. Any break down at departure, parking house etc is owners responsibility. Dead batteries, dead engine, flat tyres etc is not our responsibility.
We assist if possible of course, but we cant drop all other task just to save you some Euros.
If we have to use Grua, mechanic or any help to get your car away from airport to garage or our plot, we will charge you 20 Euro an hour + tickets etc....
TICKET For parking house is covered by Mestal Parking when deliver. WHEN collect, ticket is payed by client. If car owner refuses to cover cost, our staff can deny taking the car in. Running cost is then the responsibility of the car owner. Same rule if no booking is applied on web page. Cost of extra salary is the responsibility of car owner. when collected the car and leaving parking house, all disputes from no ticket working , lost ticket, overpaid ticket, wrong tickt og gates not opening, is a dispute between parking house and car owner. we can not take responsibility for car owner to make right decisions and doing correct action on the way out. That include payments and damage.
Ticket for car parking between landing and pickup is to be payed by client.
According to the Regulatory law of the contract of parking of wehicles( Law 40/2002, of November 14 ) the holder of the parking is responsible for the damages that the vehicle or the user should suffer, except from damages made by a third party( other car, burgler, destroyer, etc… ) or parking user to your car.
The company does not accept liability for damage to vehicles or other property arising from acts of nature as the car parks open-air surface operations. Meaning also damage from any kind of animals able to getting into premisses.
Liability will be accepted only if it has been reported within our premises. We dont accept any claim done after leaving the area operated by our workers. We won't accept any liability or claims made by different parking user to your car. we have official complaints forms available at our office.
Mestal Parking is responsible for any damage done by our employees. Damage done by other drivers/cars, is to be covered by driver/ their insurance. All other damage is to be covered by our insurance or your own insurance. The one that cover problem best. Mechanical problems in not our responsibility. Empty the car for value items. Report damage at once.
The client is recommended to take the object and accessories that are not fixed, as the radio, car papers, or gps navigators. We won't take any claims for loss, or damage of car covers, neither our workers will be obligated to place them. ( but you can ask for permission to make someone do it ).
Never leave money, watches, jewelery or other stuff at value in the car when parking.
Its impossible for us to count the money og keep track of things inside the car:
any stuff inside the car is at owners risk.
Liability will be accepted only if has been reported within our premisses. We won't accept any liability or claims made by different parking user to your car. Our company , or our employees don't check the mechanical or aesthetic status of the car by its reception. We don't take pictures of the existing damages or test the car before it is parked. Therefore in order to make a successful claim against our company for damages on the car, the client is obligated to take pictures of the car, or the existing damages, in order to perform a claim against our company for those damages. Without pictures of the car at the time of the parking( made at delivery point ) the company will deny any whatsoever responsibility.
The user is obligated to have legal insurance on the car. Included insurance for fire, theft and damage by violence. Needed for the purpose of cover when our own insurance company refuses to cover or take liability.
Is compulsory to show identification like passport of driver license to get the car back. Car will only be delivered to the person who owns the contract or any person named in sms, or mail to us before pickup. If car get stolen by any person because of someone knows who is getting the car, or shows us id that matches info, Mestal Parking can not be held responsible.
If the user drives in our facility and then do any damage on property, or other cars, user is responsible for all cost. Including damage on any person. You are advised to allow for sufficient journey time to do deliver or receive car. We cannot be held liable for any circumstance that could make you miss your flight. The parking user is responsible to locate and find meeting point. We are not responsible if its hard to find it and the stress caused.
On long term membership contracts, the clients are obligated to notify at least 24 Hours before their car pickup, og the parking.
It clients responsibility to make booking time with margins.
meaning that they must have enough time to handle unexpected happenings as late crew, accidents etc....
Margin must be at least 30 minutes in case we are late, ques ouside airport and we cannot wait etc......
All cost regarding clients dont have enough margins, is for client to pay.
The holder of the parking will have, opposite to any person , right of retention on the vehicle as a guarantee of the payment of the price of the parking.
The company reserves the right to change our prices or offers without prior notice. Our rates does include V.A T. The holder of the parking will be able to use the legal procedure following the article 71 of the articulated text of the law on traffic when a car remains parked for quite long period of time without having any feedback from the owners ( 3 month after contract/booking have ended ).
The company and its employees have full right to drive and park your car for the best organization of our parking compound. The client must leave his keys at all times. The car can only be driven within our parking lots, to and from meeting point and to wash, cleaning and other services orders by client. In all long term contracts the company will never reimburse any money if the user is not using his/her parking space for any reason.
The company has the right to not perform cleaning or other tasks if the weather conditions are not optimal. We will not be held responsible if the car has any mechanical failure, battery-start problems, electric window failure, car keys, buttons etc…. We will try to help the customers, but we do not have any responsibility at all.
The company will not be liable if the car loses any removable parts : mirrors, scape tails, antennas, etc…
The company has the right to reject a booking if the car is not drivable or its size could cause any problems. Bigger cars or vans will get quote . caravans double price Company can change conditions at any time. Parking after conditions changed and notified at web page, is the same as accept of new terms.
The company have the right to give, sell, or in any other way transfer the parking agreement (abonnement) to any other company or other person if the company retires, quits business or stops working with parking. This means the company can sell the agreement to the highest bidder.
If the user does not agree, they can of course not renew the agreement, but are obligated and bounded to the new company or person running the facility (no refund).
You choose either parking with roof or without roof, and pay by card online. When payment is done, wait 24 hours, so we can register payment.
When registered, you can use booking in and out for your car.
When you prepayd parking is about to be renewed, you will be notified by mail to renew. You then pay as you did first time, choose product.
IF you park your car without buying a prepaid parking, the price will be 15 euros a day, for each day. You accept the right of Mestal Parking to withold your car until payed in full.
All clients are obligated to do bookings.
If no booking, we dont that you are comming.
If we dont know, maybe you are the only one, and workers are not at airport.
If that happens, we will charge 25 Euro.
IF you have done a booking and dont show up, there will be a fee of 25 Euro ( our staff waits for you )
All bookings will give a receipt if done correctly. Meaning, you have to accept terms and complete booking, ALL The way.
No receipt= Zero booking.
You can check bookings on you account. Ask if you dont know how to do so.
Alle kunder er forpliktet til å gjøre bestillinger.
Hvis ingen bestilling, vet vi ikke at du kommer.
Hvis vi ikke vet det, er kanskje du den eneste, og arbeiderne er ikke på flyplassen.
Hvis det skjer, vil vi belaste 25 euro.
Alle bestillinger vil gi en kvittering hvis gjort riktig. Det betyr at du må godta vilkårene og fullføre bestillingen, HELE veien.
Ingen kvittering= Null booking.
Du kan sjekke bestillinger på kontoen din. Spør hvis du ikke vet hvordan du gjør det.
Mestal Parking forbeholder seg til enhver tid retten til å endre eller erstatte disse vilkårene. Gjeldende vilkår er alltid tilgjengelig på www.mestalparking.no. Dersom Mestal Parking vurderer at endringene i vilkårene er vesentlige i forhold til leietakers rettigheter eller plikter, vil endringene gjøres tilgjengelig på Mestal Parking 30 dager før de trer i kraft.
Ved bruk av tjenesten etter at endringene i vilkårene er gjort tilgjengelig på mestal.no godtar du å være bundet av de oppdaterte vilkårene. Hvis du ikke ønsker å godta de nye vilkårene, kan du ikke bruke Mestal as.